Welcome to Caretakers! By utilizing our luggage storage services, you agree to adhere to and be bound by the following terms and conditions. Please review them thoroughly before availing of our services. Service Description: Caretakers offers secure luggage storage services for travelers. Our facilities accommodate various types of luggage, including suitcases, bags, backpacks, and similar items. Availability of our services is subject to booking and applicable fees, which are provided on our website or communicated during the booking process. Booking and Payment: To utilize our services, you must book storage space in advance via our Website, WhatsApp, or Call. Payment for storage must be completed in full at the time of booking. We accept various payment methods, including credit/debit cards and electronic payments. All storage fees are non-refundable unless otherwise specified in our refund policy. Storage Period: The storage period commences upon drop-off and concludes at the scheduled collection time as specified in your booking. Additional charges may apply for exceeding the agreed-upon storage period. Caretakers reserves the right to dispose of any unclaimed luggage after a specified period, as outlined in our lost and found policy. Luggage Contents: Customers are solely responsible for the contents of their luggage. Prohibited items include but are not limited to illegal, hazardous, perishable, or fragile items. Caretakers reserves the right to inspect the contents of any luggage for security and safety purposes. Customer Responsibilities: Customers must provide accurate information during booking, including contact details, the number of items to be stored, and attach tags with their name and registration number. Customers are required to adhere to posted rules and regulations at our storage facilities. Prompt collection of stored luggage at the end of the storage period is the customers responsibility. Cancellation and Refund: Cancellation of a booking may be subject to a cancellation fee, as specified in our cancellation policy. Refunds, if applicable, will be processed in accordance with our refund policy. Changes to Terms and Conditions: Caretakers reserves the right to amend these terms and conditions at any time without prior notice. Any modifications become effective immediately upon posting on our website or other communication channels. Governing Law: These terms and conditions are governed by the laws of [Jurisdiction], without regard to its conflict of law provisions. By utilizing our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Privacy Policy Information We Collect: When you utilize our services, we may collect personal information such as your name, contact details, and payment information. We also gather data regarding your usage of our services, including storage locations and durations. How We Use Your Information: Your information is utilized to provide and enhance our services, including processing bookings and payments. We may also employ your information for communication purposes, such as providing booking confirmations and updates. Data Security: Caretakers employs appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and absolute security cannot be guaranteed. Sharing of Information: Your information may be shared with third-party service providers who assist us in delivering our services. We may also share your information when required by law or to safeguard our rights or the safety of others. Retention of Information: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is mandated or permitted by law. Your Rights: You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict certain types of processing. Changes to Privacy Policy: Caretakers reserves the right to update or modify this privacy policy at any time. Any changes become effective immediately upon posting on our website or other communication channels. By utilizing our services, you consent to the collection and use of your information as described in this privacy policy.